SMAP / SHRI MAHALAXMI AUTOPARTS
WELCOME
STATUS: ACTIVE

Welcome to
Shri Mahalaxmi Autoparts

We believe our employees are our greatest asset. Your contribution will help us achieve our vision of becoming one of India's most trusted automotive spare parts organizations.

GROWTH JOURNEY INITIATED // 2026
02

Who We Are

Automotive Spare Parts Specialist

We operate at the core of India's automotive supply chain, delivering critical components with high reliability and technology-enabled speed.

B2B & Retail Distribution

Comprehensive spare parts distribution network across national channels.

Customer-Focused

Driven by service metrics, dealer support quality, and quick resolution.

Fast-Growing Team

Expanding capabilities, digital-first talent, and operational hubs.

Tech-Enabled Operations

Leveraging ERP, smart supply chain analytics, and e-commerce platforms.

PART I // IDENTITY

Vision, Mission & Core Values

The framework that defines who we are, where we are going, and the principles that guide our everyday decisions.

PROCEED TO STRATEGY
VALUES ENGINE
03
04

Strategic Foundation

VISION

To become India's most trusted partner in automotive spare parts.

MISSION

Deliver quality products with superior service.

CORE VALUES
IntegrityHonesty and ethical standards in every transaction.
Customer FirstPutting dealer & partner satisfaction above all else.
OwnershipTaking responsibility for quality and results.
TeamworkCollaborating across hubs to deliver value.
Continuous LearningConstantly improving systems, product skills, & self.
ExcellenceStriving for perfection in every part shipped.
05

Organizational Structure

Board of Directors / Managing Director

LEADERSHIP

Business Head

SALES & MARKETPLACE

Operations Head

SUPPLY CHAIN & LOGISTICS

Corporate Head

HR, FINANCE & IT
06

Our Key Departments

💼

Sales & E-Commerce

B2B client acquisition, dealer accounts, and marketplace portal operations.

📢

Marketing

Brand presence, promotional campaigns, and dealer community engagement.

👥

HR Department

Talent management, compliance, employee welfare, and training.

💳

Accounts & Finance

Billing, vendor settlement, tax compliance, and payroll management.

Operations & Procurement

Warehouse management, inventory control, and sourcing spare parts.

07

Products & Services

COMMERCIAL & RETAIL

Comprehensive Fleet & Automotive Spare Parts Catalog

01

Truck Spare Parts

Heavy/light commercial vehicle replacement parts, engines, and gearboxes.

02

Automotive Components

Precision steering assemblies, brake parts, and electrical components.

03

Distribution Services

Just-in-time delivery networks connecting hubs and retail outlets.

04

Online Marketplace & Support

Digital dealer order-booking, parts catalogs, and dealer helpdesks.

PART II // JOURNEY

Employee Life Cycle

From your day of onboarding to your career milestone growth, our processes are structured to support your professional evolution.

PROCEED TO POLICY DETAILS
PROCESS ENGINE
08
09

Joining Formalities

First Day Compliance

To complete your onboarding records and set up your systems, payroll, and benefits, you must submit the required compliance package to HR.

HR ENGINE // ONBOARDING

Documents Required:

  • Aadhaar Card Identity & Address Verification
  • PAN Card Tax and Payroll Setup
  • Bank Details Salary Account Crediting Setup
  • Photographs ID Card and Official Directories
  • Educational Certificates Degree and Qualification Records
  • Experience Documents Relieving Letter and Payslips from Past Employer
10

Probation Policy

6 MONTHS

Probation Period

The standard integration window for new hires is six months. This time allows you to align with your team, learn the company products, and establish key operational workflows.

⚠️

Confirmation depends entirely on satisfactory performance evaluation during this period.

Performance Review Core Factors:

01
Attendance & Punctuality

Consistency in daily timing and calendar commitment.

02
Professional Behavior

Collaboration with colleagues and adherence to workplace code.

03
Learning Ability

Adaptability to system tools, products, and operational workflows.

04
Task Completion

Accuracy, ownership, and speed in delivering assigned responsibilities.

11

Attendance & Punctuality Policy

STANDARD OPERATING HOURS

10:00 AM 06:00 PM

Key Guidelines & Rules:

  • Mark Attendance Daily

    Use the biometric/ERP portal to check-in and check-out on entering and leaving.

  • Inform Manager Prior to Delays

    In case of emergency delays, notify your supervisor before 10:00 AM.

  • Maintain Punctuality

    Grace period details are outlined in your handbook. Frequent late check-ins affect evaluations.

💡 Attendance metrics are directly tied to your monthly productivity scores and probation reviews.

12

Leave Policy

ANNUAL LEAVE ACCRUAL
02 PAID LEAVES
PER MONTH

Accrued dynamically to ensure rest, wellness, and healthy work-life balance.

Critical Policy Rules:

No Carry-Forward

Leaves must be consumed within the active cycle. Unused leaves expire at the end of the year.

No Encashment

Leaves cannot be converted into cash payments, except as part of final separation settlement.

Prior Approval

Apply for planned leave at least 3 days in advance in ERP for manager approval.

Unauthorized Absence

Unplanned leave without approval or notification leads to salary deduction and disciplinary records.

13

Workplace Discipline & Code

Zero Tolerance for Misconduct

We maintain high professional standards. Honoring your commitments, showing respect to partners, and working with integrity keeps our work culture healthy.

CRITICAL: Disciplinary actions up to termination apply in cases of theft, insubordination, or harassment.

Expectations from Employees:

01 Maintain Professional Behavior

Punctuality, clear communication, and neat dress code.

02 Respect Colleagues

Zero bias. Treat everyone with equal dignity regardless of hierarchy.

03 Follow Reporting Structure

Address issues through established lines of management first.

04 Protect Company Reputation

Do not post internal operations or sensitive files on public channels.

05 Avoid Workplace Conflicts

Collaborate and resolve disputes maturely through HR mediation.

14

POSH Policy

SAFETY FIRST

Prevention of Sexual Harassment

Shri Mahalaxmi Autoparts commits to maintaining a safe, respectful, and equal working environment, completely free from fear, discrimination, and harassment.

ZERO TOLERANCE

Reporting and Resolution:

1. Open Channels

Employees are encouraged to report any inappropriate behavior immediately without fear of retaliation.

2. HR & ICC Contact

Reports can be raised directly with HR or the Internal Complaints Committee (ICC) representatives.

3. Swift Action

Every complaint is handled with strict confidentiality, objective inquiry, and rapid resolution.

15

Information Confidentiality

Protecting Corporate Intelligence

Data security is vital to our supply chain and dealer competitive advantage. Unauthorized sharing of business assets is strictly prohibited.

This commitment remains legally binding even after your separation from Shri Mahalaxmi Autoparts.

Prohibited From Sharing Outside:

🔒 Customer Data

Dealer details, contact databases, or order volumes.

🔒 Pricing Information

Discount structures, margins, and part price catalogs.

🔒 Vendor Information

Manufacturer sources, purchase terms, and supply agreements.

🔒 Company Documents

Internal memos, policy handbooks, and financial performance reports.

🔒 Access Credentials

Passwords, ERP logins, email access, or building access keys.

16

IT & Digital Usage Policy

📧

Official Email Usage

Use your company email strictly for official communication. Do not register on personal/commercial portals using company credentials.

🔐

Password Security

Passwords must follow complexity guidelines (letters, numbers, special characters) and be changed every 90 days. Never write down passwords.

🌐

Internet Guidelines

Web usage on company systems is monitored. Streaming, torrents, or visiting unauthorized portals is strictly prohibited during office hours.

📱

Social Media Conduct

Do not speak on behalf of the company, publish internal photos, or post sensitive comments about clients or competitors.

🛡

Data Security Standards

Use company USB storage devices only with permission. Do not install unauthorized third-party software on office desktops or laptops.

17

Company Assets Policy

Custodian Responsibility

Every hardware and identity tool allocated to you is company property. You are responsible for its upkeep, physical safety, and proper operation.

PLEASE NOTE: Any physical damage or asset loss due to gross negligence will be recoverable from the employee.

Standard Assigned Assets:

💻
Laptops / Desktops

Assigned for official work. Keep antivirus updated.

📱
Mobile Devices

Allocated to field sales and key coordinators.

🪪
ID Cards / Access Keys

Wear visibly. Report lost ID cards to HR immediately.

18

Performance Management (PMS)

How We Measure Success

Evaluations are structured objectively, linking individual daily milestones with departmental targets and long-term business goals.

KRA (Key Result Areas)
KPI (Key Performance Indicators)
Attendance & Punctuality

Consistency, timeliness, and roster compliance.

Behavioral Standards

Collaboration with colleagues and customer-facing maturity.

Learning & Growth

Speed in learning technical systems and new parts details.

Productivity & Targets

Sales closed, data entered, or tickets resolved successfully.

The Performance Cycle:

MonthlyQuick pulse review
QuarterlyMilestone tracking
AnnualYear-end appraisals
19

Training & Development

Continuous Skill Upgrades

Automotive technology and spare parts catalogs are constantly evolving. We run regular training programs to keep our teams sharp, capable, and ready for career growth.

SYSTEM: LEARNING ENGINE // 2026

Our Learning Curriculums:

🔧
Product Knowledge

Understanding spare parts models, catalog structures, and applications.

📈
Sales & Distribution

Client handling, CRM updates, negotiations, and dealer support.

🤝
Soft Skills

Professional writing, collaboration, leadership, and emotional intelligence.

💻
System & ERP

Expertise in warehouse software, billing portals, and database entry.

20

Employee Grievance Process

Open Communication Policy

We believe issues are resolved best when discussed openly. If you face any challenges with operations, environment, or your team, we provide structured resolution pathways.

🔒 Strict Confidentiality: All grievances are handled privately, keeping you protected from career retaliation.

Escalation Hierarchy:

L1 Reporting Manager

Discuss face-to-face. Most operational issues are resolved here.

L2 Department Head

Escalate in writing if the L1 review is unresolved or involves your manager.

L3 HR Grievance Cell

Formal HR intervention for final mediation, policy issues, or code violations.

21

Safety & Security

EMERGENCY

Emergency Procedures

Know your floor assembly areas. Clear exits must be maintained at all times.

FIRE SAFETY

Fire Safety

Locate nearby fire extinguishers. Participate in regular mock drills.

VISITORS

Visitor Management

Register all guests at the gate. Escort them at all times inside secure zones.

GUIDELINES

Workplace Safety

Wear protective gear in warehouses. Report electrical risks or wet floors immediately.

Emergency Contacts:

HR DeskExt. 104
Facilities & AdminExt. 220
Warehouse Front Office+91 9216057950
Local Emergency Services112 / 101
22

Resignation & Exit Process

Graceful Separation

We value relationships and aim to make separation smooth, respectful, and fully compliant for both parties. Proper handover protects clients and supports team continuity.

EXIT WORKFLOW

Chronological Milestones:

01
Formal Resignation

Submit formal email resignation to reporting manager, copying HR.

02
Notice Period

Serve the notice period detailed in your appointment letter for knowledge transfer.

03
Task Handover

Document current files, transfer pending dealer cases, and train team members.

04
Asset Return

Return laptops, identity cards, files, keys, and company tools to IT/Admin.

23

Full & Final Settlement

Settlement & Clearances

The Full & Final Settlement (F&F) accounts for all financial components, dues, and documents. F&F processing completes within 30 to 45 days after your final working day.

ACCOUNTS CELL // FINAL RELEASE

F&F Separation Checklist:

  • Asset Return Hardware and tools must be cleared by IT/Admin.
  • Department Clearance No-dues sign-off from manager and department head.
  • Accounts Clearance Resolution of cash advances, travel claims, or loans.
  • Notice Recovery Calculation of any leaves adjusted or notice buyout values.
  • Salary Settlement Direct bank transfer of final pending salary, payouts, or gratuity.
  • Experience Letter Release of relieving and experience certificates upon clearance.
STATUS: COMPLETE

Thank You!
We Grow Together

Welcome again to Shri Mahalaxmi Autoparts. We are excited to support your journey and grow together in the automotive industry.

HR Coordination Office:

CONTACT Diksha Singh
EMAIL diksha.singh@smap.co.in
MOBILE +91 9216057950
SHRI MAHALAXMI AUTOPARTS ONBOARDING COMPLETED